|Australasian Journal of Educational Technology
2012, 28(7), 1221-1232.
Students' perceptions of using Facebook as an interactive learning resource at university
Christopher Irwin, Lauren Ball and Ben Desbrow
The University of Queensland
Facebook is a popular platform that may facilitate learning activities at university. In this study, students' perceptions of using 'Facebook pages' within individual university subject offerings were evaluated. Individual 'Facebook pages' were developed for four university courses and used to provide information relevant to the courses and allow opportunities for student interaction. An initial questionnaire administered in the first lecture of semester indicated that nearly all students (n=161, 93.1%) possessed an active Facebook account. Most students (n=135, 78.0%) anticipated that a Facebook page would facilitate their learning, by increased interaction with students and instructors, and notifications for course information. A second questionnaire was completed in the final lecture of semester indicating that 81.9% of students engaged with the course Facebook page at some stage. However, perceptions of the effectiveness of the page as a learning tool were variable, with only 51% of students stating that it was effective. Despite this, the majority of students (n=110, 76.4%) recommended using Facebook in future courses. This preliminary evaluation of Facebook as a learning aid suggests that it has the potential to promote collaborative and cooperative learning, but further research is required, specifically to understand if and how it can enhance learning outcomes.
However, there are some suggestions that whilst learning management systems are well developed to manage processes such as student enrolment, exams, assignments, course descriptions, lesson plans, messages, syllabus, and basic course material, they are not well suited to self-governed and problem-based learning activities (Dalsgaard, 2006). In addition, these programs often lack an element of social connectivity and the personal profile spaces which today's students are familiar with (Mazman & Usluel, 2010). The emergence of social networking software and popular networking sites such as Facebook have raised questions regarding the value of course integrated learning management systems. Social networks have the potential to offer better support for self-governed, problem-based and collaborative learning processes (Dalsgaard, 2006).
Facebook is a website that allows users to interact and collaborate within a pre-defined virtual community. Often termed a social networking site, Facebook is an online communication tool allowing users to construct a public or private profile in order to connect and interact with people who are part of their extended social network (Boyd & Ellison, 2007). The majority of undergraduate students at university or college use Facebook on a daily basis (Hewitt & Forte, 2006; Kirschner & Karpinski, 2010; Madge, Meek, Wellens & Hooley, 2009; Ophus & Abbitt, 2009; Roblyer, McDaniel, Webb, Herman & Witty, 2010; Santos, Hammond, Durli & Chou, 2009; Subrahmanyam, Reich, Waechter & Espinoza, 2008; Wise, Skues & Williams, 2011; Wolfe, 2007). Whilst there are some reports that students use Facebook instinctively to support both their academic and social goals (Bosch, 2009; Madge et al., 2009; Mazman & Usluel, 2010; Tian, Yu, Vogel & Kwok, 2011), the majority of evidence suggests that students' main motive for using Facebook is for social connectivity (Bosch, 2009; Madge et al., 2009; Mazman & Usluel, 2010; Ophus & Abbitt, 2009; Roblyer et al., 2010; Subrahmanyam et al., 2008; Wise et al., 2011). A recent study by Wise et al. (2011) examining Facebook use by first year psychology students found that students spent an average of one hour per day on the site, but that use was predominately to engage in social interactions. Only a small proportion of the student sample (4.9% of 390 students surveyed) reported that Facebook provided them with information, and the authors suggested that Facebook has a limited role in supporting student academic engagement.
Since its introduction in 2004, Facebook has rapidly become the most popular social networking site in the world (Mazman & Usluel, 2010), with reports of more than 750 million active users worldwide (according to Facebook.com statistics retrieved in August, 2011). Despite being known primarily for social networking activity, Facebook is quickly being recognised as a respectable e-learning platform (Bosch, 2009). Compared with traditional university course sites, students are more engaged with Facebook. In addition, some studies suggest that students are receptive to the possibilities of integrating Facebook into university courses, with the potential for learning benefits associated with increased communication among students, greater access to course materials, and improved logistical management of courses (Bosch, 2009; Madge et al., 2009; Ophus & Abbitt, 2009).
Social networking sites engage students in online learning communities using technologies familiar to and accepted by their generation (Oradini & Saunders, 2008). Incorporation of this pedagogical strategy could offer new opportunities to enhance academic instruction and student learning experiences (Ouf, Nasr, & Helmy, 2010). For example, Facebook has the capacity to support course management activities, enhance the provision of information and resources to students, as well as engage and motivate students through interactivity and collaboration (Naidu, 2005). Using Facebook as a host site to incorporate assessment, McCarthy (2010) reported positive student feedback for its integration into the learning environment. Students in this study noted many advantages of the online learning environment and Facebook tasks. Reports of improved academic relationships being developed between both domestic and international student groups, the generation of rewarding academic discussions that were beneficial for study, and increased interaction with the peer group were among the main findings. In a more recent study, McCarthy (2012 ) explored the use of Facebook as an alternative to traditional face to face mentoring of undergraduate and postgraduate students across internationally separated universities. Reports of the student experience from the mentoring scheme were positive from both international partners. Students believed Facebook was a valuable resource as an academic tool, improving the development of academic connections and promoting academic critiques, discussion and networking to enhance the learning experience. Rambe (2012) also noted that Facebook benefited students by promoting visibility of common problems that students had with course based concepts, whilst allowing academics to more easily recognise challenges students were experiencing with the course.
The use of Facebook as a learning environment in higher education is not without potential risks and limitations. Questions regarding content ownership, privacy, stalking and cyberbullying, and virtual integrity are often issues that require consideration (Cluett, 2010; McCarthy, 2012 ; Willems & Bateman, 2011). In addition, concerns about Facebook as a form of distraction (Wise et al., 2011) and the influence it has on academic performance (Kirschner & Karpinski, 2010) have been raised. Most studies examining Facebook in a university context have focused on students' use of the web application and its subsequent impact on study time. Conflicting evidence exists on the impact of Facebook on dedicated study time with some authors suggesting that Facebook users spend less time studying and achieve lower academic results compared to Facebook non-users (Kirschner & Karpinski, 2010), whereas other authors have not found this association (Kabre & Brown, 2011). However, the limitation of these studies is that they have explored the impact of Facebook on individual academic performance, independent of its potential to provide other educational benefits to students. Student satisfaction with university education is becoming ever more important, and studies have shown that student satisfaction has a positive impact on student motivation and retention, amongst other institutional benefits (Elliott & Shin, 2002). Incorporation of Facebook into the learning resources of university courses may impact upon student satisfaction of course delivery, as they are able to integrate academic requirements with a social networking platform that they are familiar and highly engaged with.
University education is student focused and it is therefore important to consider students' perceptions of technology that is integrated into their learning environment. The aim of this study was to evaluate student perceptions of using a designated 'Facebook page' as a learning resource within university courses. It was hypothesised that 'Facebook pages' associated with university courses would be widely utilised by enrolled students, lead to greater communication between students, and enhance student's interaction with the course instructor and associated learning resources.
The Facebook pages were used as a platform to provide information relevant to the courses and to allow opportunities for student networking to occur. Each instructor posted on the course Facebook page approximately 3-5 times each week during semester. The posts included notifications for available course material such as lecture notes, tutorial sheets, or changes to lecture times and locations, reminders for assessment items, links to useful and interesting media and learning materials related to the course, and topics provided by instructors to create discussion amongst students. Posts were visible on the Facebook page 'wall' to all individuals who had 'Liked' the course Facebook page. Students were able to comment on any post on the Facebook page 'wall', as well as post their own questions regarding course material or administrative-based queries. Course instructors logged on to the course Facebook page at least once per day to respond to questions and monitor discussions. Discussions were monitored to ensure that content was appropriate to the course material, maintained academic integrity, and abided by University's Code of Conduct and Information Technology policy.
Learning materials were available to students via the University's online teaching and blended learning environment 'Learning@Griffith' which uses the Blackboard course management software. Students who received notifications via the course Facebook page were still required to access the material from the dedicated Learning@Griffith course site.
The initial questionnaire consisted of six items. Questions included previous Facebook use and/or preparedness to create an account in order to participate in course Facebook activities. Students were also initially asked to consider Facebook's capacity to facilitate their learning during the semester, their expectations of the course Facebook page, and the utility of Facebook as a learning resource. The final questionnaire consisted of 8 items and focused on the students' use of the course Facebook page, their perceptions of its usefulness, suggestions for improvement, and ultimately their perspective on its future as a student support tool.
Most of the students (n = 135, 78.0%) anticipated that a course Facebook page would facilitate their learning during the semester. The proposed methods by which the Facebook page could facilitate student learning are listed in Table 1.
|Statement: How will a course Facebook page facilitate your learning this semester?*||No. of|
|Increased interaction with course convenor and fellow students||109 (80.8)|
|Participation in general discussion about course topics||108 (80.0)|
|Notifications for lecture note availability, and assessment items||102 (75.6)|
|Exposure to relevant media and learning materials||76 (56.3)|
|* Students were able to choose more than one option.|
Students also provided open comments regarding their perceptions on the use of a course Facebook page for the commencing semester. These comments were grouped into two contrasting categories. One belief was that students anticipated that the integration of a course Facebook page would enhance the quantity of information passed from instructors to students and facilitate interaction between fellow students regarding course content.
Great idea and allows much quicker and convenient access to needed materials and/or information (Undergraduate student, 3rd year course).Alternatively, some concern was raised about the need to keep up to date with the course Facebook activity in addition to other communication media such as emails and the 'Learning@Griffith' discussion boards.
This is a good idea, allowing interaction with other students (Undergraduate student, 1st year course).
Just something else to remember to check. Is discussion board enough? (Undergraduate student, 1st year course).
Learning@Griffith allows PDF, video, lecture capture, email correspondence. I would question the need for an additional communication medium (Undergraduate student, 3rd year course).
Overall, 81.9% of students engaged with the course Facebook page at some stage throughout the semester. The majority of students at the least viewed (80.5%), or 'Liked' (74.6%) the page, whilst fewer students actually added comments (38.1%) or used the page as a way to contact the course instructors (19.5%) or other students (21.2%). Students were inclined to engage with the course Facebook page at least once each week (Figure 1).
Figure 1: Frequency of student engagement with the course Facebook page (n=118).
A mixed response was noted regarding the perceived effectiveness of the course Facebook page as a learning tool. Approximately half of the students (51%) stated that the course Facebook page was an effective learning tool, 37% claimed it was not effective, and 12% stated they were unsure. No difference was found between the university course level (undergraduate or postgraduate) and perception of effectiveness as a learning tool (p>0.05).
Commonly stated reasons for the course Facebook page being an effective learning tool included the following:
I found it a good learning resource because most of the questions that people asked on the page were relevant to my study (Undergraduate student, 3rd year course).
Because I was already on Facebook, the page was a quick and easy way to get information and keep up to date (Undergraduate student, 3rd year course).
I liked it because I was able to gain information that was perhaps missed if I didn't attend class that week." (Undergraduate student, 3rd year course).
It was a faster way of communicating rather than emailing the lecturer all the time (Postgraduate student, 1st year course).
It was just another thing that had to be checked - email, Learning@Griffith, Facebook (Postgraduate student, 1st year course).
Everything was repeated on Learning@Griffith so I didn't even check the page (Undergraduate student, 1st year course).
I forgot it existed as I wasn't notified when new posts were made (Postgraduate student, 1st year course).
Make it a group because when someone comments, it then comes up as a notification. It doesn't do that with a page (Postgraduate student, 1st year course).
When questions from students were posted, I would have liked to have seen the answer from the lecturer as well as other students. Sometimes these were delayed or not given at all (Undergraduate student, 3rd year course).
It would have been better if more students were active on the page (Undergraduate student, 1st year course).
Facebook is an application familiar to most university students and in this study, nearly all of the students already had an active Facebook account. Similarly high rates of Facebook use by university students have been observed previously (Ophus & Abbitt, 2009; Roblyer et al., 2010; Wise et al., 2011). This level of access indicates that Facebook is well accepted by students and offers an opportunity for educators to provide students with information using an application they are familiar with. In addition, students appear to be receptive to using Facebook for educational purposes. The students in this study anticipated learning benefits by increased interaction and participation in discussions, as well as notifications of course related information.
Ophus & Abbitt (2009) reported comparable data, indicating that students were largely supportive of using a social networking system in their higher education courses. Likewise, McCarthy (2012) reported supportive attitudes from students for the use of Facebook as an academic tool, highlighting responses indicating Facebook is a platform familiar to students and allows access to academic information on a system that they are constantly engaged with. Wise et al. (2011) argued that Facebook has only a limited role to play in promoting student engagement, and that institutional based learning management systems can replicate many of the interactive functions of Facebook. However, results from the present study and that of McCarthy (2012) indicate that students liked that they could receive academic information on Facebook, because it was something they were accessing frequently and didn't have to log in to an additional university based web page to receive that information. Institution based learning management systems often require students to navigate to the university website, insert a password and then navigate to the correct course page before being able to receive announcements or information. Students may see this process as cumbersome and problematic. Facebook on the other hand, appears to be a site that students are interacting with frequently, particularly given that applications are available for tablet and smart phone devices. This provides a convenient environment in which academic information can be integrated into a space that students are already using.
Acceptance of incorporating Facebook into university courses was highlighted by the number of students who accessed and engaged with the course pages. In this study, the majority of students engaged with the course Facebook page at some stage throughout the semester. However, a mixed response was received from students regarding the effectiveness of the Facebook page as a learning tool. Only half of the students indicated that having a course Facebook page was effective for their learning. This may have been due to the use of a Facebook 'page' opposed to that of a Facebook 'group', with many students commenting that they weren't notified via their personal profiles when new announcements were made on the course page. It may also be a reflection of the different approaches taken by instructors when integrating this technology into the course. Generally the instructors were interested in the use of the technology to augment student learning, however, at times they had difficulty maintaining momentum with Facebook page activities that had been initiated. Changing the way Facebook is used as a course learning tool may facilitate greater student engagement and appreciation for its integration into university education. The need to adjust the strategy (e.g. using a 'group' instead of a 'page') highlights the importance of understanding how students use this technology, so that it is beneficial rather than counter-productive.
Despite the mixed response regarding its effectiveness, the majority of students recommended using Facebook for their future courses. While Facebook may not aid students' learning specifically, it lends itself to the provision of productive pedagogy. One of the critical components to instructive strategies is active student participation, with collaboration and co-operation foremost to successful learning (Ferdig, 2007). There is some evidence suggesting technology can support these interactions (Denning & Smith, 1997), and Facebook is a popular platform by which this can be conveyed. A high rate of student engagement with the course Facebook page in this study suggests that this technology could promote a collaborative and cooperative learning environment. Continued integration of Facebook into courses may see further benefits through enhanced 'student to student' and 'student to instructor' communication, which in turn may translate to greater learning outcomes. Further research is required to specifically understand if and how the use of Facebook can enhance student learning outcomes.
University educators may benefit from recognising the inherent value in blending the best of traditional learning experiences with those enhanced by emerging technologies such as Facebook. Using this technology allows content to be more accessible and flexible for students, which may enhance the quality of student learning. It is important for educators to embrace the latest technology and discover ways to harness student engagement for activities that work in conjunction with, not against, their pedagogical philosophies and learning goals (Ferdig, 2007). Facebook is one platform that may assist educators in promoting student learning. One of the challenges however, is finding ways to integrate this technology into curriculum design and assessment as the boundaries are pushed looking for new ways to engage students in meaningful and intellectually stimulated learning.
The current study evaluated students' perceptions of using a designated Facebook page as a learning resource in university courses. The approach used in this study will be continued in future offerings of these courses and will allow additional research and evaluation to be conducted. Future research should employ methods that assess the ability of Facebook to assist in the development of competencies and learning outcomes when integrated into course resources. In addition, a comparison between traditional learning management systems and equivalent Facebook functions should be conducted in order to determine the most efficient and convenient platform for student engagement and learning.
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|Authors: Mr Christopher Irwin, PhD candidate, School of Public Health, Griffith Health Institute|
Griffith University, Gold Coast, Queensland 4222, Australia.
Email: firstname.lastname@example.org Web: http://www.griffith.edu.au/health/school-public-health/staff
Miss Lauren Ball, Associate Lecturer, School of Public Health, Griffith Health Institute, Griffith University, Gold Coast, Queensland 4222, Australia.
Email: email@example.com Web: http://www.griffith.edu.au/health/school-public-health/staff/lauren-ball
Dr Ben Desbrow, Senior Lecturer, School of Public Health, Griffith Health Institute, Griffith University, Gold Coast, Queensland 4222, Australia.
Email: firstname.lastname@example.org Web: http://www.griffith.edu.au/health/school-public-health/staff/dr-ben-desbrow
Dr Michael Leveritt, Senior Lecturer, School of Human Movement Studies, The University of Queensland, Brisbane, Queensland 4072, Australia. Email: email@example.com Web: http://www.hms.uq.edu.au/our-staff/academic-staff/michael-leveritt,-phd/
Please cite as: Irwin, C., Ball, L., Desbrow, B. & Leveritt, M. (2012). Students' perceptions of using Facebook as an interactive learning resource at university. Australasian Journal of Educational Technology, 28(7), 1221-1232. http://www.ascilite.org.au/ajet/ajet28/irwin.html